The Canyon - GMC’s Ultimate Compact Truck :: essays research papers

The Canyon - GMC’s Ultimate Compact Truck The Canyon is GMC’s ultimate compact truck. The truck itself comes in three different types: regular cab, crew cab, and king cab. One particular canyon, for example, is a regular cab pick-up. It can be any color the potential buyer desires. Dark red is the most common color, and a light gray interior usually comes included in the package. Its sleek design provides for minimal wind resistance, and there is a lot of space in the cab. It has a liner installed in the bed, decent rims, and standard hub- caps. There is a little Jesus fish that has been glued on to the tail- gate for decoration. The cab has a newly installed radio/CD player and the standard speakers are decent. The side mirrors are large and it really helps increase the drivers’ visibility, when driving. The tires, however, are sub-standard, but apart from that this truck is a grade A machine. Impressions and messages that people get from objects tell them many things about what its there for, why is it like that, what are the owners tastes, and so on and so forth. This particular canyon (that one mentioned earlier) is a dark red color. This color exudes confidence, endurance, friendliness, and intelligence. The attitude, that the color impresses upon people is a lay back and take it easy attitude. There is a saying that goes along the lines of â€Å"The covering reflects on what is within†. This saying refers to a person’s possessions, and how they are kept, and that reflects upon what kind of person the owner really is. Same thing applies to the truck. The sporty design shows that the driver has some sense of style, and it also hints at the powerful engine under the hood. The standard rims and hub -caps show that the owner is comfortable with what they look like, and it also shows what kind of person he/she is. They are practical, and they think, why waste money on rims? When they could be spending their money on more useful things. The flashy, styling front of the truck gives off a charisma of coolness and intelligence. The front design just shows people how the designers put their imagination and skill to the test. It shows in their work that they have a lot of class and style. The overall design is so enticing that people who might see the truck and look for the logo to see who made it.

CIPD Notes Essay

Terms of Reference To investigate how an HR practitioner within East Surrey College (ESC) should ensure that they deliver timely and effective HR services to meet user’s needs. The report was requested by Charles Sleet, HR Director, on 11/11/2013 to be presented on 14/01/2014. Procedure 1. Understanding different customer needs in HR. 2. Communicating effectively in HR. 3. Building and maintaining effective service in HR. 1. Two HR colleagues were interviewed in order to determine who the 3 main customers of the HR department were. Furthermore, requests and enquiries that came through to HR were recorded via the same HR colleagues to identify the main needs of the customers during a period of three weeks from 13th November to 4th December. The way in which these needs are prioritised was recorded. 2. A questionnaire was issued to 20 members of staff to discover the most effective communication method. Staff members were chosen through random sampling. 3. An interview was held with the HR Business Partner to gain insight into the main areas of effective service delivery and how it is constructed. Findings 1. Understanding Customers needs After interviews with the two HR Practitioners, the three main customers of the HR Department were identified as follows: Type of customer Key needs Candidates for interview Gaining information on the outcome of their interview A swift pre-employment check process, ensuring a quick start into a new job Heads of Department (HoD) Absence levels of employees Monitoring online training completion Employees Requesting a copy of their own CPD log – these are updated and kept on HR records Enquiring about upcoming training events The HR practitioners highlighted that the needs of different customers may conflict. An example could be a HoD enquiring about the completion of a member of staffs online training courses conflicting with an enquiry coming in at the same time of a staff member urgently trying to find out when the next ‘Teaching and Learning’ forum is due to take place. Maximum service delivery has to be initiated with regards to these needs – therefore the HR practitioners advised on the ways these needs are prioritised. These prioritise are; Timescales – some requests may have longer timescales than others. These timescales therefore contribute to the importance of the arisen needs. Consequence and risk to the company – discovering the consequences and risks to the company helps prioritise incoming needs and enquiries. For example, it would be seen as more important to provide a HoD with an absence level report for their department than it would to advise a member of staff on their current CPD record. 2. Methods of communication After analysing feedback from the completed questionnaires, highlighted below are 3 methods of communication appropriate to employees at ESC at different levels: Communication method Advantages Disadvantages Face-to-face Immediate feedback Gives a personal touch, body language can be read Can use facial expressions to enhance communication Can be lengthy if certain attendees are unavailable to meet No chance to go away and think about an answer No privacy as someone could overhear Email Can take time over response Large amounts of information can be sent e.g. attachments Able to pass on information without interrupting someone Lack of body language and tone Impersonal Emails can be misinterpreted Phone Immediate interaction with someone far away More personal than an email Ability to transfer calls across locations/conference calls Can be disrupted by hindrance of poor signal Lots of details over the phone can be hard to record 3. The key components of effective HR Service Delivery Delivering service on time – SLAs need to be SMART, in particular they should be realistic and achievable. For example, in the HR Department at ESC HR practitioners aim employ a new member of staff in, at most, 4 weeks from the  date they were verbally offered the role. This is important as it earns the department respect and often means customers will look to reply in the same, efficient way. Delivering service on budget – It is important to ensure that you keep within budget but still deliver a high level of service as going over budget can incur costs financially. Costs that need rectifying mean that other areas would then be restricted to an even lower budget. Dealing with difficult customers – Identify the problem, stay calm, and understand how it can be resolved. Handing and resolving complaints – With the secure SLA in place, the query should be met in a timely way to elude complaints. Any complaints that do arise should be dealt with in an equally timely and professional way . Keeping customers in the loop with updates on progress is key. Conclusions 1. ESC use all 3 methods identified (phone, email, face-to-face) to communicate to employees at all levels, making sure the correct method is used 2. Consequences and timescales were key as methods used to prioritise conflicting needs in the workplace. 3. the HR Business Partner delivers and expresses a high level of service that fits with the four outlined objectives.

Resort World Sentosa

Resorts World Sentosa Private Limited is the leisure and gaming company that owns and operates Singapore’s biggest Integrated Resort, a 49-hectare development called Resorts World Sentosa. The mega resort is located on Singapore's holiday island of Sentosa. The S$6. 59 billion must-see destination welcomed its first visitors at its soft opening in early 2010. Resorts World Sentosa started operations with the four hotels in January, the Resorts World Casino in February and  Universal Studios Singapore ® family theme park in March, along with  MICE facilities that include one of Asia’s largest Grand Ballrooms.It offers a wide range of entertainment and shows, as well as celebrity chef restaurants, brand-name boutiques and a half-kilometer long shopping and dining Strip named FestiveWalk. Two more hotels, the Marine Life Park and the Maritime Experiential Museum will be added in subsequent phases of the resort’s growth. Resorts World Sentosa is a wholly-owned subsidiary of Genting Singapore Public Limited Company (PLC), a leisure and gaming company listed on the mainboard of the Singapore Exchange. Genting Singapore PLC is part of the Genting Group that is listed in Malaysia.Dining can be a fun experience at Universal Studios Singapore. For some classic American fare, grab a gourmet sandwich at Celebrity Cafe and Bakery or sink your teeth into savory cheese burgers at Mel’s Drive-In. You might just be entertained by dancing and singing servers. Craving for some oriental flavour? Taste authentic Cantonese cuisine at Hollywood China Bistro or go for South East Asian favourites like noodles and curries at Casa Del Wild. Be it fine-dining or a quick casual lunch you’re after, it’ll be full-filling and fabulous! 3. 2. Service Quality This problem may occur every time even from professional staff, especially, untrained or unqualified staff. For example, when guests want to know some products such as wine list details, they can ask every staff, current F;amp;B staff, rotated staff, or casual staff, because they assume all staff are trained with basic of service knowledge. If a staff gives haphazard information, they will not judge only the staff but also the hotel. 3. 2. 2 Negative brand image When guests are unhappy with poor service, they love to complain to the staff.Dissatisfied guest may never return to use your service again because they do not believe that the service is not worth for their expense. Moreover, dissatisfied guests often tell about bad experience to their friends. This is call negative word of mouth. Negative word of mouth is the most powerful to make the business goes down because people like to ask other people for recommendation ; furthermore, it is the easiest way to find in internet. Most people love to know the bad experience more than good one. So the brand image is used very long time for recovery 1. Personal Benefits ;amp; experiencesHaving internship in Universal Studio Singapore was a great opportunity for me. In there, I worked in fine dining restaurant for 3 months, another 3 months was fast food restaurant. Honestly, I have gained many experiences from them. In fine dining restaurant KT’s Grill and fast food restaurant Celebrity Cafe ;amp;Bakery are totally different, no matter atmosphere, service standard. Western outlet it focuses on the service quality and cafe more concentrate at the service efficiency. So the internship not only shows me that what theoretical knowledge I have to study or learn more but also shows me as the career pathway.Additionally the wok experience will also help build an excellent resume (including relevant work experience) for when I’m out of the classroom and getting a job. 1. 1 F;amp;B operating knowledge Six months working experiences in 2 restaurant, gives me a better understanding about the nature of F;amp;B industry. In western restaurant KT’s Grill, the most important part is the table ser vice â€Å"Table Service† is a restaurant industry term that can mean either the presentation of food to patrons by waiters, or the place settings present on each table.Restaurants without either are usually referred to as â€Å"counter service† establishments. Most fast-food chains fall within this category, as patrons must place their orders, collect their food, and pick up any needed utensils at a centrally located counter, just like my second outlet, celebrity cafe. Table service establishments are usually more expensive, but more work is involved on the restaurant’s part both to set and clear tables and to present food to order. When taken to mean place settings, service typically consists of utensils, a napkin, and a water glass or goblet.After customers order food, a filled dish is added to complete the place setting. Depending on the type of meal typically served, much more may also be included. Traditional Western table service has several types and siz es of spoons, forks, and knives. Larger spoons are for soup, while smaller ones are used for eating dessert or stirring coffee. All place settings have a standard-sized dinner fork, while smaller forks are used for salad and dessert. Steak knives as well as duller, butter-type knives for bread may also be included. Talking about the table delivery, it can create challenges.It is not always easy for me to hold a food and drink-packed tray upright while weaving through dining tables and watching out for other guests at first. Waiters must often spend a lot of time practicing in order to ensure flawless delivery. Many restaurants spend a great deal of time thinking about the message their table service sends. Preparing dishes directly in front of the customer typically takes more time per dish, and is costly in terms of staff attention. If it helps promote a certain ambiance, however, it is usually worth it.Like our restaurant, it is an open kitchen which the guests can see the process how the chef cooking the food. The same is true with staff appearance. Servers who are dressed well, in formal wear, female staff wear white blouse and black skirt, and male staff wear black pant. It often projects a certain image that is lost when they come to the table in jeans. Usually, restaurants design all aspects of their table service to reflect the sort of ambiance they want to create. Fine dining restaurant may have well worn cutlery as its table service, while expensive eateries tend to have more elegant tableware.The decor in restaurants is also crucial as patrons are often eating not just for the food, but also for the overall experience. Everything from the quality and color of the tablecloth to the presence of flowers and overall durability of flatware and goblets plays a part in projecting the image and feel of the establishment. When comes to the menu, it is difficult for us to understand the English menu, because not familiar with the name of food, especially in E nglish version, like striplion, banger;amp;mash, and some desserts as well.Moreover, we have to know what kind of sauce in it, the ingredients†¦ It is a huge challenge for me at first, I have to go through the menu everyday, this practice slowly established a basic knowledge in my mind about the food and beverage that we usually served. And after a week, I can take order everyday, which quickly deepen my understanding all the items in the menu. We must be knowledgeable about the food and beverage so that we will able to answer and handle any question or problems the guest may have. While after I transfer to Celebrity Cafe, 1. 2 Service Sequence Seat the guest ;amp; pass them the menu ;amp;unfold the napkin for them -After order, offer the bread before Appetizer? -Sever the appetizer first – When theoretical experience meets real work experience, it shows many benefits between a management trainee who has knowledge and staff who has work experience and knowledge. The bene fits can be knowledge sharing because the trainee will use his/her knowledge to solve the problem, on the other hand, the staff will use his/her experience. For other benefits, the trainee can be realized that the selected position or department is suitable for them for choosing career pathway in the future.

An Analysis of Sonnet 130 Essay

Iambic Pentameter: The poem uses an iambic pentameter, a rhythmic scheme used in sonnets. The rhyme scheme is ABABCDCDEFEF GG, and is split into three quatrains and a rhyming couplet. It contains 10 syllables per line, with syllables alternating between unstressed and stressed when spoken aloud. This gives the sonnet the effect of sounding like a regular love poem, but upon closer examination of the words used we can tell that the poem and its intentions are completely different. The Final Couplet: In Sonnet 130, the persona describes the woman with unflattering terms such as â€Å"black wires grow on her head† and â€Å"in the breath from that my mistress reeks†. However, even though he points out her numerous flaws he still declares his love for her, suggesting that he embraces all her traits and characteristics and loves her nonetheless. This is further exemplified in the final couplet of the poem, â€Å"And yet, by heaven, I think my love as rare; as any she belied with false compare. This sudden contrast, despite being contradictory to the previous lines of the poem, is significant in showing that regardless of her flaws he is still wholly in love with her. Throughout the poem, the persona compares his mistress to that of an imaginary, perfect woman. However, in the last lines we see that the persona chooses the real woman with all her imperfections over the â€Å"goddess† he has never seen. Rhyme Alternating rhymes: The rhyme schem e is ABABCDCDEFEF GG. â€Å"Sun† rhymes with â€Å"dun†, â€Å"red† and â€Å"head†, and so on, before ending with â€Å"rare† and â€Å"compare†. This enhances the image of a seemingly dull woman that the persona describes – the woman in question is said to have breasts which are dun, suggesting that she is sexually unattractive. Her lips are contrasted with that of coral, â€Å"Coral far more red than her lips’ red†. Red is the colour of sensuality, and thus the persona is stating that she is not a sensual woman. The effect that this rhyming scheme gives is to contrast the persona’s definition of beauty as a part of nature and the woman’s flaws. Third Quatrain and Final Couplet: The persona declares that he would â€Å"love to hear her speak†, despite her voice being less beautiful than music. This is the first time in the poem that praise has been conferred upon the persona’s mistress. He then goes on to compare the woman with that of a goddess, the highest being and his imperfect mistress. The final lines introduce a change in the rhyming scheme, with a couplet ending the rhythmic three quatrains. The couplet is used to introduce a new idea, that despite the woman’s flaws, the persona ‘s love for her is higher than that of the heavens. This highlights a key theme of the poem – regardless of the woman’s physical flaws and looks, the persona is able to see past her looks and still be beautiful in his eyes. This is significant because in the Shakespearean Era, the role of women was to please man with a beautiful face and body, and here we see Shakespeare expressing his love for a woman who did not possess many of these qualities.

International business finance Essay Example | Topics and Well Written Essays - 2500 words

International business finance - Essay Example It is obvious that each time a business is considering going abroad in its operations, there are likely risks that it is to face. These may be in regards to dealing with the local culture of the new market, the language, business practices and the regulations by the foreign governments (Tolentino 2000). A business has to therefore critically consider these factors before deciding on whether or not to venture on its operations abroad. Legal requirements; this has to be considered to help ensure that the business will oblige to the rules and regulations that support business in the new country (Eitemann, Stonehill & Moffett 1998). Lack of adherence to such rules and regulations normally cause conflicts and business problems in the process of trying to acquire new licenses or permits to commence operations. In most of the developing countries, the procedures or the rules are normally unnecessarily long due to the bureaucracies governing business procedures in those countries (Tolentino 2000). Therefore IBF must expect uphill tasks in obtaining such licenses in both majorities of the Asian and African states. The procedure of venturing into East Europe would not be quite hard since their regulatory procedures are quite easier. IBF should therefore get a way of accessing the legal procedures of the countries they want to exploit in each of the regions identified to avoid the possibility of paying huge fines and penalties for breach of laws. Thorough research on both business and accounting requirements and this will take place by hiring foreign accountant and legal attorney from those countries (Madura 1999). IBF should also consider the language in such a country since language barrier has in the past proved to be the greatest hindrance to business operations. The ease of understanding the official language should therefore be well known in advance. This owes to the fact that language is very important hence the business must consider the possibility and the cost o f hiring a translator in case they have to invest in a country where a language they don’t speak is spoken (Eitemann, Stonehill & Moffett 1998). The other factor is the cross cultural issues; these issues are to a large extent likely to affect business operations depending on the products. This will also dictate the manner in which business operations will be effected since it is not always automatic that business operations take the same direction in different operation environments. Cultural differences may influence the way business associates interact and hence influence the attitude (Tolentino 2000). The business intending to expand its operations abroad should also consider the risks both business and financial that they are likely to face in the foreign markets. This is done through thorough market analysis to weigh the risk exposures and the returns. This will inform on the decision of the prospects to undertake such ventures or drop them. Is risks become more than th e expected returns then the business is not profitable and is as good as not undertaken. Political factors are also necessary since businesses are only able to thrive in peaceful environments. Countries facing political instabilities are not good for business hence should be avoided by IBF due to the high political risks that they are likely to face. Therefore before a business ventures its operations in another country, they

Womens Rights in the 1930s. A decade of setbacks Research Paper

Womens Rights in the 1930s. A decade of setbacks - Research Paper Example It provides that â€Å"The rights of the citizens of the United States to vote shall not be denied or abridged by the United States or by any State on account of sex†. Thus began the 1920s on an optimistic note. Women’s suffrage was seen as a new start for equal rights for women and the increase of mainstreaming of women’s voices in policy decisions and strategies. The Great Depression and its impact However, the crash of the stock market in 1929 brought the economy into a tailspin and short-circuited women’s rights’ progress. During The Great Depression of the 1930s employment rates declined and women came to be perceived as the ones to forsake their claim on employment to give way to men. According to the 1930 census almost eleven million women, or 24.3 percent of all women in the country, were gainfully employed. Three out of every ten of these working women were in domestic or personal service Three-quarters of the professional women were school teachers or nurses. Women in the 1930s in fact entered the workforce at a rate twice that of men—primarily because employers were willing to hire them at reduced wages. For the most part women worked long hours for low wages in the 1930s. More than half of all employed women worked for more than fifty hours a week, and more than one-fifth worked for more than fifty-five hours (Cabell Phillips, 1969). So while large numbers of women worked during the Depression, their status actually decreased (Moran, M.1989). The American Federation of Labor was established for organized, skilled, craft workers, and most women still held unskilled factory jobs thus they were excluded from unionization. The American Federation of Labor did not see the need to include women and neither did the majority of the population. Instead of employment and benefits to male and female alike, women were shuttled back into the home, to be protected and sentimentalized over once again. Altered perception In the depression years of the 1930s women were portrayed in the home. Peggy Preston writes in her paper Advertising's Portrayal of Women in the Workplace from the 1930s to the 1950s ,†To reinforce the concern of society to get women out of the workplace, advertisements portrayed women at home, in the kitchen or with the children. Advertisements portraying men, on the other hand, placed men in the workplace. "He is working to improve your model," declares a 1935 Time magazine advertisement which pictures a man working upon an engine for General Motors which has not yet been perfected. In April of 1930† Some women did come to prominence in the 1930s. Frances Perkins was named the first woman cabinet member in President Franklin Delano Roosevelt tenure but she herself asserted that married women ought not to shirk their responsibilities to their families by seeking outside employment. Josephine McGowan (1931) commented â€Å"In ten years, we have seen the political potential ities of women voters recognized by farseeing politicians who have rather grudgingly in many instances taken them into the councils of their parties, making them vice-chair of this or that local or state national committee; for the time has not yet arrived when men will voluntarily entrust to women the actual dispensation of party authority or patronage†. Decrease in Status So while large numbers of women worked, eleven million in all (Cabell Phillips, 1969), during the Depression, their status actually decreased. During the 1930s, the percentage of master's degrees and doctorates earned by women dropped significantly. While female university education increased substantially, those who attended college found the formerly high quality comprehensive education

Hate Violence Turn it off by Tim Goodman Essay Example | Topics and Well Written Essays - 500 words

Hate Violence Turn it off by Tim Goodman - Essay Example Goodman reiterates his thesis statement throughout his essay to make sure that his argument is easy enough to understand and his reasoning simple enough to follow. The social context of this essay is applicable to almost anyone, from young children to concerned adults. While this essay seems to be meant for children, in actual fact Goodman is trying to get through to parents because he knows they are in a position to enforce change in the family home. Goodman used logical arguments that parents would understand, but even more important was the fact that he did not go overboard by criticizing parents too much. The author tried to steer parents away from complaining about violence on television to a local official and instead use the remote to take control back of the television. I feel that Goodman did make a good choice for the intended audience and purpose of this assignment because if he had missed the mark then he may have made people resent his argument. The writer used a clear structure to his essay with three distinct supporting arguments. More importantly, Goodman continually stressed the overall purpose of the essay after every couple of paragraphs so that the reader did not forget what the argument was. Goodman used to tone and language that was necessary for parents of young kids to hear. He tried to get on their side by pointing out that complaining about it won't actually do anything and they should be the ones to make a change rather than telling others to change. Goodman quite rightfully states that some people prefer to watch violence on television, and those people should not have their rights taken away just because someone else doesn't like it. Instead, we all have the choice to watch or not watch so it really comes back to us. Â