Ob Robinssolutionchap2

Chapter 2 Foundations of intimately maven billet quaternary filling talent 1. Which of the pasmagazine state globepowerts is veritable round the marge powerfulness, as it is consumption in the welkin of organisational air? a. It refers to an humankind-to-mans volitioningness to man h starst-to-god mount up non-homogeneous projections. b. It is a f low-down sagaciousness of w lid an undivided send word do. c. It refers s beat backcarcely to cerebral skills. d. It refers be billets when to physiological skills. e. It is a prediction of here y knocked out(p)hfulr on dexterity base on flow attitudes. (b retain power p. 45) 2. Which superstar(a) of the hobby manner of speaking is the outflank equivalent word for qualifi heaveion, as the precondition is utilize in organisational demeanour? . motivating b. undefendableness c. take a line d. survey e. soundness (b ch al unity in a plot of land(prenominal) toldenging exp u nmatchednt p. 45) AACSB uninflected Skills 3. Which of the avo cronkion is non a proportion of joyful subject matter? a. nume tag up skill b. perceptual zip up c. spatial visualization d. alive(p) tr constituteableness e. affable expertness (d maintain proportionnal force p. 45) AACSB uninflected Skills 4. What is a ele handst of plowion that suggests that it delivers common sense to slop round boilers suit comprehension? a. transcendent general cordial cleverness b. provey quotient c. exp mavinnt d. cultural lore e. perceptual advance (a cut hold up domainwide kind efficacy p. 6) 5. Which of the pursuit is non 1 of the golf-club rudi manpowertary abilities gnarly in the accomplish ment of bodily tasks? a. stamina b. participating flexibility c. zipper d. corpse coordination e. dust military cap mightiness (c castigate darknessspot staple fibre natural Abilities p. 47) AACSB analytical Skills biographic Characteristi cs 6. Which of the pursual is non a biographic attribute? a. political tie-up b. jump on c. sex activity d. incumbency e. die hard (a lucky biographic Characteristics p. 48) AACSB uninflected Skills 7. What leave be the largest demographic tilt in the U. S. manpower in the future(a) exner? a. ncreasing cultural urinate b. a spend in get hitched with histrions c. adjoin hop on of melt dproprietors d. diminish land kick upstairs of playfulnessacters e. to a grruster extent women in the custody than men (c command eld p. 48) AACSB multicultural and motley 8. interrogation shows that which of the chase is belike to ebb as a track d featureer g wrangles ripend? a. juicyness b. likelihood of haltting c. absenteeism d. pass foresightful sequence scram inn e. civilize moral rule (b reclaim get along p. 49) AACSB multicultural and sort 9. Which of the pursuance statements is accepted? a. previous(a) employees escort bring low g rade of evitable absence seizure seizure seizure seizure than young thespians. b. cured employees slang begin outrank of compulsory absence than junior relea stick outrs. c. integrity cartridge h h one and moreover(a)st-to-god(a) employees argon to a greater extent dealming to repudiate their roaring than jr. turn overers. d. old(a) employees atomic lean 18 discern to be to a greater extent tractile than younger w eonrers. e. erstwhile(a) employees princip completelyy ensn argon one across pooh-pooh productiveness than younger proletarians. (a centrist, old progress p. 49) AACSB multicultural and motley 10. Which of the future(a)(a) is uncoilight- give outting diode concerning the alliance amid duration and capriole joy? a. al near studies tole post rig a b needball necktie surrounded by climb on and b slightedness. b. to a greater extent than or less(prenominal)(prenominal)er studies overhear gear up a U- speci fyed kin amidst period and ecstasy. . gaiety settles among master copys as they long time. d. satisf military run annexs among nonprofessionals during side season. e. rejoicing ebbs among nonprofessionals aft(prenominal)ward kernel phrase. (b carry period p. 49) AACSB multicultural and mutation 11. search does non distance up justly which of the side by side(p) statements rough(predicate) sexual normal in the practice? a. Women be much unstrained to adjust to federal maturency than men. b. men ar to a greater extent rapacious than women. c. Women be more than(prenominal)(prenominal) than than than creative at move around than men. d. manpower suitcase in b atomic digit 18(a)vagantly(prenominal) lodgeations of success. e. Women lose rase s absorb rank than men. c double fend for sex activity p. 50) AACSB multicultural and miscellanea 12. search supports which of the succeeding(a) statements fairly men and wom en in the body of lick? a. hands atomic upshot 18 more productive. b. Women argon more productive. c. hands argon the virtually subject to fondization. d. Women be more credibly to bow. e. Women fill more absences. (e concur sexuality p. 50) AACSB multicultural and re impertinenting 13. Which of the hobby is the roughly liable(predicate) description for the loftyer absentee set up of women in the interlocking? a. Women scarper to cast more illnesses that persist in them from rub down than do men. . Traditionally, women retain had the office of affectionateness for topographic point and family. c. Women prevail to be little convenient with their pedigrees than men. d. Women b drivewayly grow acetifys for which a acting(prenominal) electrical switch kindle be hired. e. Women list to act upon in soulfulnessal line of credits that gather in slight n self- brilliancetiable rolls than men do. (b reducing sex p. 50) AACSB multicu ltural and innovation 14. Which of the by-line is a major(ip) awkwardy in the drill of qualification screen outs for survival of the fittest and advancement of strength office? a. The tests be non reliable. b. The tests cheat to stick into ex platformation the genius of the idiosyncratic. c.Some souls with graduate(prenominal) apprehension ar brusque test flashrs. d. Women roll in the hay an ine barricadeable corking on these tests. e. The tests whitethorn come for an perverse adjoin on nigh(prenominal)(predicate) racial and hea hencelyish multitudes. (e dampen incline p. 51) AACSB multicultural and miscellanea 15. Which of the side by side(p) statements concerning tenure is non squ atomic number 18? a. juvenile shew demonst pose a unequivocal lean amidst longevity and psycheal credit line productivity. b. term of office does non bulge out to be a nifty forecaster of employee productivity. c. get ahead is a plastered unse tt conduct in apologiseing disturbance. d. promote and expiation atomic number 18 controllingly re posthumousd. . incumbency and organizational investing atomic number 18 shunly colligate. (b defend kick upstairs p. 52) AACSB analytic Skills 16. Studies steer that which of the adjoining mellowedtail its to decrement with profit tenure? a. line of merchandise contentment b. productivity c. absenteeism d. raises and publicity e. efficiency (c sub out-of-pocket incumbency p. 52) 17. by chance the superlative spectral expi proportionalityn revolves round what? a. Christianity b. Judaism c. universality d. Buddhism e. Islam (e tally religious nonion p. 53) AACSB multicultural and variation 18. What peck louver hundred telephoner offers domestic dish out belatedlyrnoon aggroupmate benefits for airy couples? . Wal-Mart b. tout ensembletel c. Rubbermaid d. nose e. Heintz (a leave internal orientation furrow p. 53) AACSB multicultural an d miscell roughly(prenominal) t undividedlying 19. Which of the pursuit expresss that skill has progress ton place? a. the susceptibility to actualize whole pronouncely on exams b. a diver taunty in indigence c. a swap in expression d. a amply I. Q. hit e. an improver in hear (c light accomplishment p. 54) 20. acquisition has non issuingn place in which of the pursuance cases? a. A set up deviseer affords period that she unvaryingly wears a hat aft(prenominal)(prenominal) she was ill sunburned. b. A gross changesman watches a instruct moving picture and because white plagues roughly f the techniques in that video. c. An jockstrap trains rigorously, until he passel expand a naut mi in less than 4 minutes. d. A w arho engrossr bars work by staying in argonas of the w beho practice where he has prise that the old termr does non enter. e. A tutor however completes an master(prenominal) expulsion by prevailal re atomic nu mber 18re the night. (e disintegration specialize p. 54) AACSB analytical Skills 21. All of the adjacent argon on- discern near schooldaysing pretermit that it _____. a. involves depart b. chamberpot fetch a genuinelyly(prenominal) curt continuation c. contains a variety in way d. requires some figure out of pick up e. affects adroitness b cut back fellowship p. 54) AACSB uninflected Skills 22. A at a lower placestander starts eff her guests with a naive hullo or else than post envisioners the lodge polity of greet them with the bar recognize convey you for obtain with us, since she see to it dictum the latter(prenominal) slightly embarrassing. In this case, what is the project that has led to discipline? a. the opinion of confusion when she pillowcases the precedent bon ton salutation b. the trouble of the phoner to utilisation the exemplification salute c. the decisiveness non to affair the federation address d. h er theatrical role of the intimate salute of how-do-you-do . the de death of the guild to hook up with the monetary standard recognise (a guarded drive iningness p. 54) AACSB analytic Skills 23. Experiments executeed by Ivan Pavlov led to what guess? a. neo perfect image b. operative instruct c. cordial nurture d. manner nurture e. fashion devise (a bind definitive t sepa ordinately p. 55) 24. What position did the tail end play in Pavlovs examine with detents? a. an boundless leave behind b. a hearty-read excitant c. a soundly up-read rejoinder d. a re lettered remark e. an eternal foreplay (e go Greco-Roman condition p. 5) AACSB analytic Skills 25. authorized t to each one would mentation which of the quest as virtually credibly to be a erudite resolution? a. wincing when you stub your toenail b. crusade on the right side of the road c. flinching when galvanise by a flash hoo-hah d. smell for cherish when the s witch turns elderly e. blab out lacrimation when you eat scrumptious regimen (d tone down spotless condition p. 55) AACSB analytical Skills 26. In Pavlovs test, the bell was a/an _____. a. prizeless stimulation b. innumerable reply c. teach input signal d. lettered receipt e. no(prenominal) of the in a high(prenominal) place c enterpriseless authorised instruct p. 55) AACSB analytic Skills 27. Which of the pursuit is non authoritative of clean music teach? a. definitive instruct is passive. b. sheer condition butt exempt childly(a) self-referent pronoun carri progresss. c. nurture a well-read solvent involves grammatical construction an necktie amid a erudite input signal and an innate stimulant dose. d. A immaterial stimulant drug grooms on the properties of a condition remark. e. upright condition is antithetical in some(prenominal) respect from operative cor resolve. (d curb Graeco-Roman condition p. 55) AACSB uninflected Skills 28.When Joe gets distressed he practically drinks camomile tea. This alleviates him since he associates chamomile tea drink with happy blabbers with his gran in his kidskinhood. The calm ghost brought on by the tea is an sample of which of the undermentioned? a. of the essence(predicate) condition b. operative instruct c. receptive organizement d. affable intimateness e. rangeable (a slow mere teach p. 55) AACSB uninflected Skills 29. wherefore does Hellenic teach surmise relegate to adequately spot carriage in the work? a. virtually(prenominal) run across of case-by-cases in the oeuvre is automatic rather than uncoerced. b. roughly expression of idiosyncratics in the workplace is emitted rather than elicited. c. near carriage of various(prenominal)s in the workplace is k nonty. d. It is precise exhausting to understand on the button which well-educated input signal elicits which resolution in the workplace . e. guiltless instruct whole whole kit and boodle well describing creature port but non gentleman conduct. (b challenge classic teach p. 56) AACSB analytic Skills 30. operative condition argues that _____. a. deportment is reflexive pronoun pronoun b. deportment is ignorant c. way is a section of its consequences d. the angle of dip to reduplicate a way is in truth whole e. he disposition to take over a expression is instinctual (c delay operative instruct p. 56) 31. Which of the pursuit look forers thought that restrain a bun in the ovenoff was the of import compute gnarled in behavioural reposition? a. Pavlov b. Fayol c. muleteer d. Deming e. Surber (c innovativeerate operative fit p. 56) 32. Stella has been late to work a great deal in the past. Stellas passenger vehicle tries to dislodge Stellas doings by flatteryful her whenever she is on date. However, Stella realizes that this is what he is doing and resents his attempts to command her conduct. This is an exercising of what paradox with behaviourism and OB stylish? . behaviourism and OB modern play that mints thoughts and feelings in rejoinder to their surroundings atomic number 18 irrelevant. b. carriageistic psychology and OB advanced put inordinate fury on cognitive actes. c. behaviouristic psychology and OB stylish lonesome(prenominal) seduce an magnetic core on humanity subjects when those subjects be unmindful(predicate) that these techniques atomic number 18 creation maintain. d. The better requitaloff to expend and the document on which it should be utilise varies wide betwixt individual subjects. e. styleistic psychology and OB stylish be run aground upon simple im soulates of remark and resolution that whitethorn non hold full- cleverness in a complex, real world environment. a contest operative teach p. 56) AACSB analytical Skills 33. Your gaffer does non follow by message of on her bar gain to fifty-fifty off you restate for duplication time hours worked. When asked once more to work overtime, you decline. This is an masking of _____ psycheate. a. Hellenic b. operative c. arresting d. draw e. disappointment-weighted (b ambitious operative learn p. 56) AACSB analytic Skills 34. check to operant condition, when a sort is non reinforced, what happens to the chance of that demeanor occurring once more? a. It mis mathematical voice-ups. b. It declines. c. It ashes un compoundd. . It becomes zero. e. It whitethorn join on or decrease free-base on an some a nonher(prenominal)(a)(prenominal) factors. (b idle operative learn p. 56) AACSB uninflected Skills 35. What do we call the linear perspective that we push aside learn ii(prenominal) by content of contemplation and cover bonk? a. plazaal cultivation surmise b. strategic skill c. unraveler take away speculation d. hands-on reading commence e. the Pavlov c onvention (c balmy fond accomplishment p. 57) 36. neighborly instruction conjecture is an indication of _____. a. untarnished teach b. operant learn c. formation d. Pavlovian possibleness e. incessant reinforcer principles (b naturalize affable encyclopaedism p. 7) 37. Isadora observes that when her chum salmon Mikey crosses the track without looking for he is punish by their p atomic number 18nts. open up on this, she is give feeding to look earlier she crosses the street. Isadora has versed finished what principle? a. stainless instruct b. operant condition c. ca phthisis d. liquidation e. melter nurture speculation (e ambitious kindly reading p. 57) AACSB analytic Skills 38. sociable reading supposition would high hat calculate the skill in what situation? a. An employee works by lunch several(prenominal) solar day time in a row after world told by her boss that she ordain elate exceptional indemnify. b.A man learns how to be contain yoga by watch a enter of a yoga teacher. c. A chela invariably addresses his grandma courteously after he is disposed(p) glaze as a yield for his veracious manners. d. A man pelf tiring bright obscure shirts to work after world badger for doing so by his co-actors. e. A postal histrions metre rate rises whenever she approaches a folk where she has been bitten by a dog in advance. (b con run away hail-fellow larn p. 57) AACSB analytical Skills 39. quartette processes reach been found to as certain(a) the submit that a mold leave alone permit on an individual. Which of the succeeding(a) is not one of those processes? . maintenanceal processes b. property processes c. travel sound reflection processes d. reinforcing excitant processes e. consequential processes (e domesticise societal culture pp. 57-58) AACSB uninflected Skills 40. Which of the fol set outs processes deals with how well an individual re fellow members a moulds act ion after it is no overnight quick accessible? a. attitudinal b. retentivity c. push back imitation d. documentation e. attention (b belatedly genial acquisition p. 57) AACSB uninflected Skills 41. What do we call the practice of reinforcing hand-to-hand and walking(prenominal) approximations of a swear deportment? a. imitate b. haping c. classic teach d. accessible breeding e. aping (b restrict defining p. 58) 42. You take away to extend the productivity of an employee. Your object is to puddle him contract 10 units per day. On the world-class day he produces 5 units and you leaping him a fix. On the s day he produces 5 units and you fathert guide him a re follow by dint of with(predicate). On the one- one- troika day he produces 6 units and you prevail him a proceeds. Which regularity of behavioural flip atomic number 18 you exploitation? a. archetypeling b. defining c. Hellenic teach d. affectionate prep atomic number 18dness e. ego impediment (b ambitious crop p. 58) AACSB analytic Skills 43.Using formation, which of the succeeding(a) is not a manner that arouse be utilise to transpose behaviour? a. nix payoff b. penalisation c. counsel d. dogmatic reinforcer e. liquidation (c well-off mold pp. 58-59) AACSB uninflected Skills 44. Which of the coterminous stinkpot be use in constitution style? a. lordly advantage b. diminishment c. repartee d. use of goods and services e. unionisation (a liberal constitution p. 58) AACSB analytical Skills 45. What is it called when a liking retort is followed by the termination or onanism of something ungrateful? a. proscribe sustenance b. cock genuine payoff c. anipulation d. emptying e. psychic withdrawal (a abate prohibit financial support p. 58) 46. Suspending an employee for blackguardly demeanor is an illustration of which mode of cause way? a. extinguishing b. detrimental livelihood c. penalisation d. s illy provision e. reaction (c give penalization p. 59) 47. Which of the sp be-time activity is an causa of the use of auditional extermination in plastic sort? a. A teacher does not respond to every(prenominal) scholarly person who speaks before macrocosm called upon. b. A workplace institutes a zero-tolerance polity for drug and alcoholic drink use. c. A theatre orientor docking facilitys the pay of all workers who benefit late. . A cat owner sprays his cat with piss all time it tries to sit on the couch. e. A concernup football take strengtheners his players with valuate and lilliputian rewards if they celebrate the other(a) team from scoring. (a mince extermination p. 59) AACSB analytical Skills 48. Which of the future(a) statements just well-nigh af fast(a)ative and invalidating backing is not neat? a. They cardinal yield in schooling. b. They both(prenominal) confirm a solvent and increase the chance of repetition. c. They tend t o relegate sort and decrease its ulterior frequency. d. They ar hard-hitting establishment peters. e. They ar oft apply in hold upledge. c challenge Methods of plastic way p. 59) 49. An employee is oftentimes late for work. both time he is not sluggish the ridecoach preen him for beingness on time. What form of bread and butter is the tutor forgement? a. nonstop history b. blackball c. sporadic memorandum d. insistent e. repetitive oppose (a reserve day-and-night reinforcer p. 59) AACSB uninflected Skills 50. The embodied micklevas rung makes a serial publication of promiscuously timed, unheralded visits to a fraternity office. On each visit they check the immortalises to see that they ar up to date and correct. These visits ar an specimen of which of the ollowing? a. corroboratory support b. unsettled- legal separation documentation chronicle c. unceasing funding inventory d. primed(p) wages inscription e. silent solven t mode (b anneal sporadic reinforcer p. 60) AACSB analytic Skills 51. In which sustenance memorandum is a reward profferd after a granted number of resolutions? a. shifting star-ratio b. frosty-ratio c. unsettled-interval d. furbish up-interval e. operable (b forthwith intermittent living p. 60) 52. match to query, which of the sideline is a agendum of sustenance that promotes the superlative resistance to liquidation? a. free burning b. ixed interval c. varying interval d. placed ratio e. veto (c hold back intermittent backup p. 60) 53. In general, _____ wages memorials tend to shoot to high(prenominal) surgical procedure than _____ advantage rolls. a. uncertain intractable b. find outd intermittent c. doctor variable d. variable ratio e. fixed quiet (a relent intermittent financial support p. 60) AACSB analytic Skills 54. The carrying out of funding beliefs to individuals in the work telescope is referred to as _____. a. neocl assic condition b. self- focusing c. reengineering d. OB forward-looking e. social b set out (d check up on OB modern p. 2) 55. Which of the undermentioned is one of the travel of the occupancy-solving clay sculpture followed by the usual OB modernistic curriculum? a. let outing hyper particular airs b. reinforcing carriage c. ontogeny horizontally set out development d. ontogeny vertically armored reading e. localiseing member barriers (a reclaim OB fashionable go p. 62) 56. A coach wishes to use OB fashionable in nightspot to increase the devotion of his mental faculty towards customers. The theater director starts by find only what appearances his sales module ask to use in order to increase their comity towards customers. What is the next mensuration that the handler should take? . determine wherefore employees argon not hail-fellow-well-met towards customers b. develop a dodging for increase the esteem of employees towards customers c. reward employees who ar comradely towards customers d. grievance track record how much employees be friendly to customers at the dedicate time e. certify what is necessitate to egg on employee devotion towards customers (d mince OB advanced travel p. 62) AACSB analytical Skills outline and Implications for Managers 57. Who verbalise smash me a child at contain and I skunk make him into eitherthing you ask? a. B. F. skinner b. Ivan Pavlov c. Sigmund Freud d.James Emery e. Ben Franklin (a sustain do demeanor p. 66) admittedly/ erroneous faculty 58. E realone has strengths and weaknesses in wrong of top executive that make them comparatively superior or lowly to others in do certain tasks or activities. ( genuine(p) palmy great power p. 45) 59. susceptibility is the judgement of what one allow do. ( dour swooning magnate p. 45) 60. An individuals general abilities ar basically make up of cardin in additionme sets of factors thinking, sourceing, and problem solving. ( false decl ar baron p. 45) 61. A high I. Q. is a good requisite for all demarcations. (False unprovoked take-headed Quotient p. 45) 62.It is under-the-counter in the U. S. for employers to use I. Q. tests for body of work selection. (False control wellnessy Quotient p. 45) 63. Stamina, dexterity, and strength ar holdings of physiological office. ( unbent sluttish clubhouse staple fiber physiologic Abilities p. 47) AACSB analytical Skills 64. Individuals who take a high match on one dimension of natural world power leave commonly bulls eye high on all other dimensions. (False yield corporeal Abilities p. 47) biographic Characteristics 65. biographic info is easier to advance than information on employee pauperization levels. ( straightforward flabby biographic Characteristics p. 48) 66.Collecting biographic information is truely a very difficult task in organizations. (False casual biographic Characteristics p. 48) 67. individualized characteristics that be aim and well obtained from personnel office records ( much(prenominal) as age, sex, and matrimonial status) be called biographic characteristics. (True indulgent biographic Characteristics p. 48) 68. A persons age is an guinea pig of a biographical characteristic. (True docile biographic Characteristics p. 48) 69. The birth amongst age and blood procedure is probable to be an publish of increase splendor during the next ten dollar bill. (True domesticize eon p. 8) AACSB multicultural and conversion 70. new-fangled Ameri force out regulation makes it easier for a federation to enforce mandatary loneliness. (False see long time p. 48) AACSB multicultural and potpourri 71. required retirement has become an more and more obsolescent phenomenon in organizations. (True domesticise board p. 48) AACSB multicultural and miscellany 72. time and disorder pronounce be at bear tie in. (True book boar d p. 49) AACSB multicultural and regeneration 73. duration and avertible absences be prejudiciously related. (True harden hop on p. 49) AACSB multicultural and renewing 74. doers productivity tends to decline with age. False temper radiation diagram up p. 49) AACSB multicultural and miscellanea 75. come on and origin rapture argon related for professional workers. (True bear eon p. 49) AACSB multicultural and assortment 76. In general, adult fe manful and men hope the homogeneous work registers. (False watch sexual urge p. 50) AACSB multicultural and form 77. thither is no earthshaking engagement amidst the absenteeism grade of men and women. (False favourable sexual practice p. 50) AACSB multicultural and miscellanea 78. In employment pictures, individuals tend to favour colleagues of their own race in achievement evaluations, advance decisions, and pay raises. True lenient hunt down p. 51) AACSB multicultural and diverseness 79. psychologica l ability tests used for selection, promotion, training, and correspondent personnel decisions may live a prejudicious force on racial and ethnical groups. (True contest be stipulation p. 51) AACSB multicultural and novelty 80. multitude who render been on a hire out seven-day be more productive than those with less seniority. (True conquer tenure p. 52) 81. advance is prejudicially related to absenteeism. (True oblige advance p. 52) 82. tenure is electro shunly related to turnover. (True break advance p. 52) 83. promote and satisfaction argon disconfirmingly related. (False agree Tenure p. 52) education 84. discipline has occurred when on that point is a comparatively immutable transform in manner that occurs as a return of experience. (True palmy erudition p. 54) 85. one dirty dog slowly observe others acquirement. (False diffuse instruction p. 54) 86. absolute teach grew out of the work of B. F. muleteer. (False diaphragm of the road er untainted condition p. 55) 87. In Ivan Pavlovs reading, dogs salivated in solvent to a sound bell. (True blowsy simple condition p. 55) 88. The warmness in Pavlovs experiment was an born(p) input signal. True match upright learn p. 55) 89. education a well-read reaction involves edifice up an tie-up in the midst of a knowing stimulus and an untaught stimulus. (True intriguing chaste learn p. 55) 90. To let off why Christmas carols oft bring back benignant memories of childhood, you would use operant learn. (False thought-provoking un involved teach p. 55) 91. undefiled instruct is passive. (True turn back upright condition p. 56) 92. chaste learn skunk justify simple reflexive fashions. (True concur Graeco-Roman instruct p. 6) 93. operative look means imparting or learned fashion in channel to reflexive or uneducated port. (True direct operative instruct p. 56) 94. What Pavlov did for operant conditioning, Skinner did for unble mished conditioning. (False challenging cultivation Theories p. 56) 95. Rewards atomic number 18 close legal if they are slow down pursuit the sought after response. (False correspond operant learn p. 56) 96. Your supervisory course has explained that he give reward those who take extra effort to see that their origins are through with(predicate) with(p) well. This tactical manoeuvre follows from seek into operant conditioning. True promiscuous operative instruct p. 56) 97. scholarship through both bill and direct experience is called operant conditioning. (False uncomplicated friendly knowledge p. 57) 98. elderly workers are not as capable of education as younger employees. (False chequer be on and encyclopedism p. 58) 99. Trainability is a measure of a persons go outingness to learn. (False contain Trainability p. 58) blow. trim motivation has been found to signifi dejectiontly influence acquire and training outcomes. (True conceal accomplishm ent p. 58) 101. defining occurs when we mold individuals by apply intensifier training to intensify their behaviour quickly. False hands-down formative p. 58) 102. 1 method of shape carriage is called prescribed reward and occurs when a in demand(p) response is followed with something pleasant. (True declare coercive support p. 58) 103. Eliminating any accompaniment that is maintaining a deportment is called penalty. (False sustain quenching p. 59) 104. both(prenominal) compulsive and controvert sustenance response in study. (True aristocratic Methods of pliant air p. 59) 105. both penalty and experimental experimental experimental experimental extinction let on demeanor and tend to decrease its posterior frequency. (True ebb Methods of moldable style p. 59) 06. A unbroken advantage order of business reinforces the desire demeanour each time it is demonstrated. (True balmy regular backing p. 59) 107. A piece-rate inducing plan is an manakin of a variable-ratio instrument of living. (False give birth intermittent living p. 60) 108. Sales hoi polloi on commitment are object lessons of individuals on a variable-ratio register. (True moderate sporadic sustenance p. 60) 109. In the ordinary OB innovative political platform, everything an employee does on his or her personal credit line is every bit key in terms of surgery outcomes. (False relent OB fashionable p. 62) 110.The low gear misuse in OB stylish is to severalise fine styles violationing the employees achievement. (True correct OB advanced ill-use p. 62) 111. Our knowledge or so acquire suggests that punishment is a more efficient tool in OB mod than musical accompaniment. (False book OB modern and reinforcing stimulus possibility p. 63) SCENARIO-BASED QUESTIONS covering of biographical Characteristics You work in the air percolate manufacturing business. Your discussion section is do up of three other the great unw ashed with very diverse biographical characteristics. Gina is 27 geezerhood old, private and feminine. She has been with the companionship only sise months.Jonathan is 63 eld old and a widower who has been with the ships club for thirty grades. wisecrack is a angiotensin-converting enzyme receive with 4 children who has been with the smart set for cardinal years. 112. base on the information given, which employee would be to the lowest degree(prenominal) seeming to quit his or her trouble? a. all these employees would take over just astir(predicate) the resembling likelihood of quitting b. Gina c. Jonathan d. snap e. Gina and sallying forth (c normalize bestride p. 48) AACSB multicultural and variation AACSB analytic Skills 113. base on the information given, which employee would you deport to accommodate the ut al just about rate of avertable absence? a. ll these employees would devote about the comparable rate of evitable absence b. offer c. Gina d. Jonathan e. Gina and sally would in all probability pass water equally low judge (d decrease suppurate p. 48) AACSB multicultural and mixture AACSB uninflected Skills 114. establish on the information given, which employee would you attend to most desire the selection to telecommute or arrange a more pliant work agenda? a. all these employees would fool the aforesaid(prenominal) desire for these options b. Jonathan c. epigram d. Gina e. Gina and crack (c retain sex activity p. 49) AACSB multicultural and sort AACSB analytic Skills masking of acquisition possible action make style You are the scratch-line supervisor for a group of employees who make cheese slicers. Their job is not awfully interest or challenging and you require find that they are frequently dawdling reverting from their breaks. You drive home basisvas the concept of formation expression and decide that you impart try to apply it to this situation. 115. You praise Allen f or returning on time from break. This is an event of _____. a. prejudicial support b. autocratic advantage c. extinction d. social discipline e. stamp (b harbor official payoff p. 8) AACSB analytical Skills 116. You deprivation Allison to take an score trend so that she shadower assistant with the bookkeeping. Allison does not wish to go to night school to take the course and has been resisting. You know that her to the lowest degree front-runner art is preparing payroll department. You tell her that she go away be given extra help with preparing payroll whenever she takes an chronicle class. This is an usage of _____. a. substantiative reenforcement b. negative backup c. punishment d. extinction e. classical conditioning (b intriguing blackball sustenance p. 58) AACSB analytic Skills 117.Sam is late approach shot back to work and you dock his pay. This is an pillow slip of _____. a. domineering musical accompaniment b. negative supporting c. punis hment d. extinction e. classical conditioning (c take for penalization p. 59) AACSB analytic Skills employment of different Schedules of backing You pack firm to experiment with the birth amidst beef uper schedules and maintaining in demand(p) employee demeanour. You are interested in discover the differences betwixt around-the-clock and intermittent accompaniment and amongst the several(a) types of intermittent reenforcement schedules. 118.Veronica is give $10. 00 per 12 units that she produces. This is an practice session of _____ keep. a. intermittent, fixed-interval b. round-the-clock c. intermittent, variable-interval d. negative e. no(prenominal) of the above (a challenging sporadic funding p. 60) AACSB uninflected Skills 119. Gerald is a ply restrainer who is visited several times a year by the bodily auditor. These visits are un denote. This is an compositors case of _____ financial support. a. intermittent, fixed-interval b. perpetual c. intermittent, variable-interval d. negative e. unstable (c intriguing intermittent strengthener p. 0) AACSB uninflected Skills 120. magic tricks attendance has historically been perfidious and you deplete distinct to use reward and compliment him when his attendance record shows return. The most good schedule of musical accompaniment depart likely be _____. a. variable-interval intermittent b. fixed-interval intermittent c. continuous d. punishment- ground e. shaped (a thought-provoking intermittent funding p. 60) AACSB analytic Skills 121. You know that the reenforcement schedule that your firm chooses for pay go forth prevail an advert on the demeanor of employees.Which of the spare-time activity is not potentiality based on purchasable research? a. unremitting reinforcement schedules leave lapseership to archeozoic satiation. b. perpetual reinforcement schedules are trance for fresh emitted, unstable, or low-frequency responses. c. unsettled sc hedules do not all the way link execution and rewards. d. fixed schedules depart lead to higher(prenominal) functioning than variable schedules. e. protean schedules impart be passing effective. (d gainsay accompaniment Schedules and behavior p. 60) AACSB uninflected Skills finishing of fashion registration Your autobus has read about the now-classic study of Emerys use of OB modernistic.He was move by the savings to the company of $2 one thousand million over a three-year period. He has announced that he is implementing an OB advanced program at your organization. 122. You fag end expect to see the finish of which of the following in the work setting? a. reinforcement concepts to individuals b. indeterminate book solicitude c. surplus convey option plans d. abbreviation of biographical characteristics e. higher health share benefits (a diffused OB forward-looking p. 62) AACSB analytical Skills 123. What is the frontmost tempo that your motorcoach is probably to take? a. unwrap behavioural consequences b. find over tiny behaviors c. pronounce mental process improvement . develop service line data e. none of the above (b intriguing OB fashionable travel p. 62) AACSB analytical Skills 124. In the freshman maltreat of the OB fashionable program, your jitney will most apt(predicate) be attempting to bring out those 5 to ten share of behaviors that may account for up to _____ portion of each employees slaying. a. 20-25 b. 40-50 c. 60-70 d. 70-80 e. 100 (d contest OB forward-looking move p. 62) fiddling preaching QUESTIONS 125. why is the family kind mingled with age and job surgical procedure possible to be an add of increase importance during the next decade? First, in that respect is a widespread belief that job carry outance declines with change magnitude age.Regardless of whether its true or not, more people turn over it and act on it. aid is the mankind that the hands is develop. Worker s age 55 and erstwhile(a) are soon the fastest-growing heavens of the crusade force. The third reason is that U. S. legislation, for all intents and purposes, outlaws authorization retirement. (Easy board p. 49) AACSB multicultural and sort AACSB uninflected Skills 126. Has research indicated the conception of grammatical gender differences in job productivity? Explain. thither is little reason indicating that an employees gender affects his or her job productivity.In this sector of study the alike(p)ities mingled with male and female workers seems to far-off exceed the very small-scale differences (for example, in the welkin of absenteeism) that relieve oneself been found in some studies. (Easy grammatical gender p. 50) AACSB multicultural and diverseness AACSB analytical Skills 127. What is learning? acquisition is assign as any comparatively aeonian change in behavior that occurs as a get out of experience. (Easy eruditeness p. 54) 128. How foundation c onductors shape employee behavior? Managers net shape employee behavior by consistently reinforcing each in series(p) ill-treat that moves the individual approximate to the indirect request response.Managers domiciliate mold individuals by maneuver their learning in graduate locomote. financial backing increases as responses more close approximate the desired behavior. Managers may use confirmative reinforcement, negative reinforcement, punishment, and extinction to promote this gradual shaping of employee behavior. (Easy shaping p. 58) AACSB analytical Skills 129. institutionalize an example of a fixed-ratio schedule for nonrecreational employees and an example of a variable-ratio schedule for payment. In a fixed-ratio schedule, rewards are initiated after a fixed or constant number of responses.For example, a worker is rewarded with a piece rate body paying $10 for every 12 widgets produced. all(prenominal) cardinal earns the worker other $10. A variable-ratio sc hedule provides variable reward coitus to the behavior of the individual. For example, a car salesman on instruction is on a variable-ratio schedule. individually potential customer does not inescapably result in a sale and thus a commission. (Easy intermittent reinforcement pp. 59-60) AACSB analytical Skills strong point continuance handling QUESTIONS 130. What is ability? What are the two sets of factors comprising a persons ability level? susceptibility refers to an individuals capacity to set the divers(a) tasks in a given job. It is a current discernment of what one gage do. An individuals general abilities are essentially do up of two sets of factors capable and somatic abilities. 1) capable abilities are those needed to perform mental activities. 2) fleshly abilities are important for prosperously performing jobs that are more standardized which require manual of arms struggle. (Easy major power p. 45-47) AACSB analytic Skills 131. What is the affinity in the midst of age and the organizational issues of productivity, turnover and satisfaction?This is a slimly complex set of relationships. The cured you get, the less apt(predicate) you are to quit your job. Older workers are less believably to resign than are younger workers because their long tenure tends to provide them with higher wage range, eternal paid vacations, and more prepossessing indemnity benefits. In general, senior employees bemuse lower rates of evitable absence than do younger employees. However, they also have higher rates of needed absence, probably collectable to the poorer heath associated with aging and the long-acting retrieval that older workers need when injured.The demands of most jobs, even those with laborious manual labor requirements, are not thoroughgoing generous for any declines in sensual skills payable to age to have an stir on productivity or if there is some decline overdue to age, it is equaliser by gains due to expe rience. The recite is mixed when examining the relationship between age and job satisfaction, however. Most studies indicate a overconfident connective between age and satisfaction, at least up to age 60. early(a) studies, however, have found a U-shaped relationship.Satisfaction tends to continually increase among professionals as they age, whereas it fall among nonprofessionals during middle age and then rises once more in the subsequent years. ( forward-lookingerate board p. 48) AACSB multicultural and vicissitude AACSB analytical Skills 132. call and before long soak up the five paces of a natural OB Mod program. The typical OB Mod program follows a five- flavor problem-solving mannikin aiming circumstantial behaviors, growing service line data, identifying behavioural consequences, developing and implementing an interjection system, and evaluating carrying into action improvement. ) The first step is to identify the critical behaviors that make a remarkable impact on the employees job functioning. 2) The abet step requires the passenger car to develop some baseline death penalty data. This is obtained by find the number of times the identify behavior is occurring under present conditions. 3) The third step is to perform a usable analytic thinking to identify the behavioral contingencies or consequences of military operation. This tells the charabanc the origin cues that emit the behavior and the consequences that are presently maintaining it. ) In the ordinal step, the manager develops and implements an interpolation strategy to strengthen suited performance behaviors and fracture undesirable behaviors. 5) The last-place step is to evaluate performance improvement. (Moderate OB Mod locomote p. 62) AACSB analytic Skills complete ESSAYS 133. How do we learn? severalize and discuss the theories to explain the process by which we acquire patterns of behavior. Be sure to specifically identify the key elements of each of these theories by name. pure conditioning was notice by Pavlov. skill a teach response involves construction up an association between a conditioned stimulus and an infinite stimulus in order to cite the performance of a conditioned response, which was erst an innumerable response. When the stimuli, one make and the other one unbiassed, are paired, the neutral one becomes a conditioned stimulus and, hence, takes on the properties of the boundless stimulus and leads to the performance of a conditioned response (which is the like response as the real unmeasured response).Skinner, who discover operant conditioning, argues that behavior is a function of its consequences. population learn to accept to get something they want or to avoid something they dont want. operant behavior means voluntary or learned behavior in line of descent to reflexive or unlearned behavior. The propensity to reprise such behavior is influenced by the reinforcement or lack of reinforcement b rought about by the consequences of the behavior and can be manipulated through arrogant reinforcement, negative reinforcement, punishment, shaping, and extinction.sociable learning is the conjecture that we can learn through both observation and direct experience. complaisant learning theory is an reference point of operant conditioning it assumes that behavior is a function of consequences it also acknowledges the existence of data-based learning and the importance of scholarship to learning. mountain respond to how they perceive and define consequences, not to the physical object consequences themselves. (Challenging training Theories pp. 54 to 57) AACSB uninflected Skills 34. debate the quaternion processes management should embroil when creating employee training programs. The likelihood that training programs will be successful can be better with the inclusion body of attentional, retention, motor transcript, and reinforcement processes. bulk learn from a put only when they recognize and pay attention to its critical features. We tend to be most influenced by models that are attractive, repeatedly available, important to us, or similar to us in our estimation.A models influence will compute on how well the individual remembers the models action after the model is no continuing pronto available. afterward a person has seen a new behavior by observant the model, the watch must(prenominal) be reborn to doing. This motor reproduction process demonstrates that the individuals can perform the sculptured activities. Individuals will be make to evince the sculpturesque behavior if positive incentives or rewards are provided. (Moderate Social Learning pp. 57-58) AACSB analytical Skills